Privacy Policy

1. Information Collection

License Zone Store - online store collects customer information in the following cases:

• When customers register an account on the website
• When customers place orders and make payments (Private, Shared, Upgrade, License)
• When customers contact us via form, email, phone, chat (Messenger, Zalo, Telegram)
• When customers participate in promotional programs
• Information from cookies and other tracking technologies

2. Types of Information Collected

Personal Information:

• Full name
• Phone number
• Email address
• Contact address
• Payment information (encrypted)

Technical Information:

• IP address
• Browser type and device
• Website access time
• Pages viewed
• Referral source

3. Purpose of Information Use

Customer information is used for the following purposes:

• Processing orders and delivery
• Providing customer support
• Sending order notifications and product updates
• Improving service quality
• Fraud prevention and security
• Compliance with legal regulations
• Analysis and statistics (anonymized data)

4. Information Security

License Zone Store commits to protecting customer information through measures:

• SSL/TLS encryption for all transactions
• Firewall and multi-layer security systems
• Limited access to information
• Regular data backups
• Employee training on information security
• Regular security audits

5. Information Sharing

License Zone Store only shares customer information in the following cases:

• With customer consent
• With payment service providers (VietQR, PayPal, Crypto)
• With email service providers to send order information
• With law enforcement when legally required
• In emergencies to protect rights and interests

Commitment: We do not sell, rent or exchange personal information with third parties for commercial purposes.

6. Cookies and Tracking Technologies

The website uses cookies to improve user experience:

• Essential Cookies: Ensure website functions properly
• Analytics Cookies: Understand how customers use the website
• Marketing Cookies: Personalize ads and content

Customers can manage cookies through browser settings.

7. Customer Rights

Customers have the following rights regarding personal information:

• Be informed about information collection and use
• Access and view personal information
• Edit and update information
• Delete personal information (within permitted scope)
• Withdraw consent
• Complain about information processing
• Request limited processing of information

8. Information Storage

Customer information is stored for the following periods:

• Account information: Until customer requests deletion
• Order information: 5 years from transaction date
• Contact information: 2 years from last interaction
• System logs: 12 months
• Analytics data: 26 months (anonymized)

9. Children Under 16

The website does not intend to collect information from children under 16. If discovered, we will delete the information immediately. Parents/guardians can contact us to check and request deletion of their children's information.

10. Privacy Contact

If you have questions about privacy policy, please contact:

11. Policy Updates

This policy may be updated to comply with changes in law and business operations. All changes will be announced on the website and via email (if there are significant changes).